We just returned from Hawaii, and a stay at the Four Seasons Resort Lanai. Oh my goodness, this resort is total perfection!
It’s a well known fact that Four Seasons service is out of this world. Still, there’s something different – better – about it here. The staff is more attentive, but in a totally laid back way, and with every interaction you feel like you just made a new friend. That’s the culture in Lanai, and it’s wonderful.
The pools and beach have the standard Four Seasons cold water service, sunglasses cleaning, complimentary snacks (ice pops, frozen bananas, etc). It’s all terrific. But they up it a notch here. The staff knows your name, but you also know their name. It’s the same people daily. They ask about your day, and when you’re done at the pool they’ll ask if you’re going to the beach. They’ll tell you about local happenings, and when they say, see you tomorrow, you can’t wait. There’s a vested interest. It’s clear they love working here, and why wouldn’t they? It’s an amazing place. They make it an amazing place. They know your needs before you even know them yourself. Dry towel? It’s there already, like while you were in the pool someone brought one over. And even days later when you pass by the person who checked you in, you’ll address each other by name, and he’ll want to know all about how your stay is going. And the answer, of course, is perfect. You’re eager to see your waitress at breakfast, and day after day you get to know these people, and you genuinely like them.
Every hospitality group should learn from this resort, because they have got it down. They make you feel like family, all while anticipating every single need, so you never have to ask.
Possibly I’m getting a little ahead of myself, but I first and foremost had to talk about the people here, because they’re so amazing. But maybe I should go back and stat from the beginning…
So where is Lanai?
Lanai is a small island in Hawaii. It’s only 9 miles from Maui.
How do you get to Lanai?
You can fly into Maui (there are direct flights from the mainland), and then take a ferry. Or, you can fly into Honolulu (or Oahu, or Maui, which all have direct flights from the mainland), and grab an inter-island flight to Lanai. From HNL it’s about a 20-30 minute flight.
Once in Lanai, you have two options to get to the Four Seasons – either a shared shuttle, or a private SUV (both offered by the hotel). The ride to the resort is quick, and it’s a wonderful to drive through an undeveloped island. I don’t mean undeveloped as in third world or anything like that, quite the opposite! The movie theater just underwent a multi-million dollar renovation. The island is untouched, yet sophisticated, with around 3,000 residents and less than 26 miles of paved roads – it’s truly stunning! On the way to the resort you pass through lush greens, mountains, pineapple fields, and spot animals grazing in the wild.
There are three hotels in Lanai, and two of them are Four Seasons Resorts (one is currently closed for renovation). In fact, the Four Seasons Resort Lanai just re-opened this year after a MASSIVE remodel! From the warm wood tones of the guest rooms and lobby, to the addition of an adult-only pool, lush gardens, and so much more, this resort stands out in the best way.
Don’t be surprised if on your way to/from your room you hear an “aloha.” It’s not just the human staff that greets here!
The rooms have every amenity and more, and all at the push of a button.
Even though Lanai is small, I still felt like we could’ve spent even MORE time here. There’s so much to do! The Four Seasons Lanai has done a fantastic job in curating a ton of activities. There’s snorkeling right at the beach, and of course the spa (the new poolside massages are fantastic!). There’s an onsite golf course, to things like booking a romantic dinner under the stars. Guests can rent a sanctuary for the day (these are awesome cabanas), embark on a snorkel sail, take a UTV excursion around the island, hike to sweetheart rock, chill by one of the two pools, explore the grounds (there are archeological ruins on site), spot dolphins and whales (seasonally) from the beach, etc, etc. There’s so much. The resort offers a pretty extensive list of offerings here. Good luck choosing.
As far as dining, there’s a lot to choose from. Pool and beach – side food is serviced by the onsite restaurant, Malibu Farm. There’s also a sports bar that serves fantastic burgers. Breakfast at One Forty is not to be missed. There’s even a Nobu restaurant is onsite! Also, don’t forget to head to the lobby and get a ride to the golf course for lunch at VIEWS. It’s AMAZING!
More from the Four Seasons Lanai coming up!
Disclaimer: I received a substantial discount from the Four Seasons Resort Lanai for review purposes, which in no way reflects my opinion. Every guest of the Four Seasons is pampered beyond belief. They truly are wonderful. All thoughts/opinions are my own.