Last month, I absolutely fell in love with all things Charlotte, North Carolina. We had the most amazing weekend at The Ballantyne Hotel.
The Ballantyne Hotel is located just south of the hustle and bustle of Charlotte proper. It makes for the most perfect city escape! There’s a fabulous spa, golf, great food, and an indoor & outdoor pool that you don’t want to miss.
The staff here is particularly amazing, so before I get into anything else I have to quickly give them a shout out. They are friendly, attentive, and proactive. From the complimentary valet and the front desk, to the spa attendants, and waitstaff in both the restaurant and room service, they simply shine. I wish I needed them more, because they always seemed like such a pleasure, but they took care of everything so well that I never had to ask for anything! They were always one step ahead.
A stay at The Ballantyne starts even before you arrive. Via email they invite upcoming guests to explore their curated Charlotte destination guide, and the opportunity to connect with a concierge team member. There’s nothing worse than wanting to book something pre-arrival and having to search for a contact. Here, it’s GIVEN TO YOU. I particularly loved their online spa booking. The Ballantyne makes it fast and easy to secure a service, and really, what more can you ask for?
The spa experience here is amazing, and it was definitely one of my all time favorites. This isn’t one of those overpriced, stuffy hotel spas. Rather, The Ballantyne is located in a residential area, so in addition to travelers, it’s typical to run into locals. And as far as treatments go, there’s plenty on the menu. It’s so easy to spend an entire day here being pampered. A 50-minute Swedish massage is only $95, and I mean, wow! When I saw the price, I didn’t know what to expect. Let me tell you, I laid on that massage bed thinking, “THIS IS SO AMAZING PLEASE DON’T END!”
The spa is located right off the main lobby, and once you check in you’re escorted downstairs. An attendant sets you up with a locker and offers a tour of the facilities. Sauna, steam room, showers, etc, they have it all. You’re also given a voucher for a complimentary wine, champagne, or mimosa to enjoy while relaxing. Just ask one of the attendants walking around to get it for you. Not to mention, guests can order FOOD from a fantastic menu. You seriously do not have to leave or want for anything.
Just past the treatment rooms is the indoor grotto pool, and outside from there is the outdoor pool. Unfortunately, the outdoor pool was closed for the season during our stay. We were able to enjoy the indoor pool, which also has two small resistance pools and a hot tub. They were fixing up one of the resistance pool areas while we were there, so my pictures don’t really do the space justice, so here’s the hotel’s picture. It’s a day shot, but at night when we visited, the pool really takes on that dark, mysterious grotto feel.
The Ballantyne also offers the most fabulous amenity ever – afternoon tea! How southern! Guests can book it Wednesdays through Saturdays from 1pm-5pm. I am so sad we didn’t have time to enjoy this! We did pass by one day while it was going on, and it looked so amazing! Please make time for it, and definitely keep your eyes open for special tea events. This past year alone they had everything from a Valentine’s Day princess tea, where attendees were encouraged to dress up in their favorite princess gowns, to a Downton Abbey inspired tea. I NEED to visit again during one of these special times!
So also onsite, in addition to the actual hotel, is an impressive 35-room hunting-style lodge! We stayed hotel-side in the very posh presidential suite. With one and a half bathrooms and a full kitchen, it had everything you could ever want!
One night, we ordered a three-course room service dinner. Mainly because we didn’t want to leave this fabulous room! They did a wonderful job at setting up (complete with tablecloth and fresh flowers). The food was SO GOOD. I don’t care how full you are, do not pass up the diner-style chocolate cake!
Notice anything in the above picture that you don’t ever see in most hotel rooms? TWO LUGGAGE RACKS perhaps?! THANK YOU!!!
Locally brewed beer. Such an amazing welcome gift!
One of the things I loved most about The Ballantyne is that it doesn’t have that chain hotel feel, despite being a Luxury Collection Hotel. There’s so much local flare, especially in the artwork!
Their onsite restaurant is called The Gallery, and true to its name it’s filled with amazing paintings, which are also for sale. (Click here to read about our dinner here!)
Back to the presidential suite, check out this heavenly bed!
The Ballantyne Hotel has the most amazing turndown service. Despite having water already in our fridge, they still placed bottles on our nightstands (in addition to my favorite chocolate), and our slippers could always be found bedside. I’m not kidding when I say they take care of everything.
Our balcony was large and private, and had sweeping views of the golf course.
We already can’t wait to return!
I paid a minimal press rate to stay here for review purposes. My parents have stayed here twice now during their road trips down south. The President has stayed here. It was also on Gilmore Girls. So amazing! Seriously though, my love cannot be bought by anything other than fabulous service, which this place is all about (oh, and maybe Gilmore Girls). Thank you, Ballantyne, for a great say!