We debated for a while where to go on vacation this year.
We just couldn’t decide.
Until a couple of months ago, when we settled on Europe.
We’re embarking on a week-long Mediterranean cruise, with additional time in Spain (Barcelona and Madrid). We leave next month, and recently realized we should probably figure out transportation between the two cities. Oops!
Have you tried traveling by train in Spain on Renfe? If so, you can probably sympathize with me at this moment.
Not only did we screw ourselves by not booking our train tickets already (apparently, there are unbelievably good deals if you book 60+ days out), but we can’t even book them now! The Renfe website SUCKS!
At first, I thought maybe there were issues with using a US credit card (because after a couple of hours I finally made it to the screen to actually enter payment info). However, I called our credit card company, and Renfe isn’t even processing my payment. It’s not like it’s getting declined, it’s not even getting processed! Just perfect!
I did the only thing I could think of (because I’m not making that International phone call)… I “Googled” my other options.
Thank goodness for the Internet.
The easiest solution would be to wait and book at the station once in Spain. However, I was told the price (that is already insane, mind you) will SIGNIFICANTLY increase if we wait. So… I continued trying different things.
Then, I came across this amazingness on Trip Advisor. Apparently, a lot of people have had the same issue with the Renfe website. Basically, it pretty much sucks. Not for anything, but it made me feel a million times better knowing I’m not the only one who has wasted hours doing this! At this point, not only do I hate this website, and never want to see it again, but I’m frustrated with my credit cards, computer, you name it.
However, I’m happy to report that we (finally!) did end up getting our train tickets. I should also note that I went through so many different credit cards trying to get this stupid site to work (before I found out I had to get some special security key/code put on my Mastercard/Visa) that now, 90% of my cards are actually frozen for fraud alert. Fun stuff!